1.Cancellation Before Dispatch

You may cancel your order free of charge if it has not yet been dispatched. To cancel, contact us as soon as possible after placing your order.

2.Cancellation After Dispatch

Once an order has been dispatched, it cannot be cancelled. You may initiate a return after delivery as per our Return Policy.

3.How to Cancel

• Email us at support@streamerdevice.com with your order number and subject line “Order Cancellation”
• Call us at +91 8260645050 during business hours (Monday–Saturday, 10:00 AM – 6:00 PM IST)

4.Cancellation by Us

We reserve the right to cancel any order due to stock unavailability, suspected fraud, pricing errors, or payment failure. In such cases, a full refund will be issued promptly.

5.Refund on Cancellation

For orders cancelled before dispatch, refunds will be processed within 5–7 business days to the original payment method.