1. Processing Time
All orders are processed within 1–3 business days (excluding Sundays and public holidays) after payment confirmation. You will receive an email with tracking details once your order is dispatched.
2. Shipping Locations
We currently ship across India. International shipping may be available for select destinations — please contact us for availability.
3. Estimated Delivery Times
- Metro Cities (Mumbai, Delhi, Bangalore, etc.): 3–5 business days
- Tier 2 & Tier 3 Cities: 5–7 business days
- Remote / Rural Areas: 7–10 business days
Delivery timelines are estimates and may vary due to courier delays, natural events, or public holidays.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before order confirmation. We periodically offer free shipping on orders above a minimum purchase threshold.
5. Order Tracking
Once dispatched, a tracking number will be shared via email or SMS. You can track your order on the courier partner’s website.
6. Damaged / Lost Shipments
If your package arrives damaged or does not arrive within the estimated window, please contact us at support@streamerdevice.com or +91 8260645050 within 48 hours of the expected delivery date.
